Home > Unable to Submit Your Order on AllChinaBuy? Here’s a Complete Guide to Fix It

Unable to Submit Your Order on AllChinaBuy? Here’s a Complete Guide to Fix It

2025-09-14

Have you ever found the perfect item on AllChinaBuy, only to be stopped in your tracks at checkout by a frustrating error message? You are not alone. Failing to submit an order is a common issue that can be caused by anything from a simple browser glitch to an invalid product link. This guide provides a comprehensive list of common AllChinaBuy error codes during checkout, such as "Invalid Link," "Product Invalid," or "System Exception," along with their solutions. If you've searched for terms like "can't submit order," "order failure," or "link rejected," you’ve come to the right place.

Before You Start: 5 Quick Fixes to Try First

Before diving into specific error codes, try these universal troubleshooting steps. They often resolve the issue quickly.

  1. Refresh the Page:
  2. Clear Your Browser Cache and Cookies:
  3. Log Out and Log Back In:
  4. Try a Different Browser or Device:
  5. Check Your Internet Connection:

Common AllChinaBuy Order Error Messages and Solutions

Here’s a breakdown of the most frequent errors, what they mean, and how to fix them.

1. "Invalid Link" or "Link Does Not Comply" (链接不合规)

What it means:

How to fix it:

  • Go directly to the AllChinaBuy website and search for the product again. Use the "Add to Cart" button from the official product page.
  • Ensure you are not using a link from an expired promotion or a third-party website.
  • Copy and paste the product URL into a new browser tab to verify it loads correctly.

2. "Product Invalid," "Item Unavailable," or "Product Has Expired" (商品失效)

What it means:

How to fix it:

  • Check the product page to confirm its availability and stock status.
  • Search for a similar product from a different seller on AllChinaBuy.
  • Contact the seller directly (if possible) to inquire about restocking dates.

3. "System Exception" or "Network Error" (系统异常)

What it means:

How to fix it:

  • Wait a few minutes and try again. Server issues are often resolved quickly.
  • Check AllChinaBuy’s official social media channels or forum for any announcements about maintenance or widespread outages.
  • If the problem continues for an extended period, contact AllChinaBuy customer support to report the issue.

4. "Payment Failed" or "Payment Declined"

What it means:

How to fix it:

  • Double-check your card number, expiry date, CVV code, and billing address for any errors.
  • Contact your bank or card issuer to confirm the transaction is not being blocked by them.
  • Try using an alternative payment method, such as a different credit/debit card or PayPal.

5. "Address Verification Failed"

What it means:

How to fix it:

  • Carefully review your shipping address. Ensure all fields are filled out correctly and completely.
  • Use a standard address format. Avoid abbreviations unless necessary.
  • Check if AllChinaBuy ships to your specific location. Some regions may have restrictions.

When All Else Fails: Contact Support

If you have tried all the solutions above and are still unable to place your order, it’s time to get help directly. Contact AllChinaBuy Customer Service. When you do, be ready to provide:

  • The exact error message/code you are receiving.
  • A screenshot of the error.
  • The name and ID of the product you are trying to order.
  • Your account email address.

This information will help the support team identify and resolve your issue much faster.

Conclusion

Running into an error when submitting your order on AllChinaBuy can be annoying, but it's rarely unfixable. In most cases, the problem is temporary or can be resolved by carefully checking product links, your payment info, or shipping address. Use this guide as your first line of troubleshooting to get back to a smooth and successful checkout process.